Frequently asked questions

Just some of the answers to questions we're always asked

Can you design us a logo?

Absolutely, for a small extra monthly charge, we can design your business a stunning new logo

Will the site design be unique?

Yes. Although there are only a certainly number of ways a website should be laid out, our designers will work to ensure your business is reflected in the best possible light.

Do we get the final say on the website?

Yes. While we try to get it right first time, there are always small changes requested to the work we do. After all, it has to be right for you!

How long does it take to go live?

Every website is different we our average completion time is just 3 weeks from start to finish

What platform do you use?

All our sites are built on the WordPress platform, giving you the freedom to make changes but the support of thousands of plugins to help grow your business

Can we have access to the CMS?

You will receive full access to the CMS system so you’re free to make changes and updates 24/7

Where will my website be hosted?

Each customer get’s their own premium website hosting account based in London, UK

Will my website get hacked?

We can’t ever offer guarantees but our premium hosting comes with a range of security measures to limit the chance of anything going wrong. We also have regular backups which can be restored in just a few minutes should the worst happen.

Do you install an SSL certificate

Absolute, every website we build and host comes with a full SSL certificate in your own name, fully installed and renewed annually

Do your service include SEO?

Your site will be optimised for the search engines to crawl and index quickly. However, ongoing optimisation would be a marketing service outside of the scope of our website packages and would need a specialist agency, usually on an ongoing basis.

Can my marketing agency have access?

No problem. you are free to add and remove user access to the CMS and backend of your website whenever you choose. After all, it’s your website!

Do you install analytics software?

By default we have an analytics service inside the CMS system but we are happy to help install and third-party analytics software such as Google Analytics for you

What are the setup fees?

There is no specific setup fee for any of our packages. We charge the first month up front and then each calendar month thereafter.

How do we pay?

We have three options. you can pay by Credit/Debit card, monthly direct debit or on receipt of an invoice by bank transfer

Are there any discounts available?

No, our packages are designed to be as low as possible but still offer a market-leading service.

Can I have eCommerce?

While our standard packages are for service based or portfolio websites, we are happy to quote for adding eCommerce functionality. Get in touch for more information.

Can you build custom code or features?

Our developers are happy to look at developing specific features your business might need integrated into the website. Get in touch for more information.

What clients are saying

We're very proud of the service we provide and stand by every site we build.

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